The step-by-step guide to product kitting in ecommerce fulfilment

Product kitting is a powerful strategy in ecommerce fulfilment: multiple products are bought together and sold as a single product in their own right. The customer experience is everything in ecommerce and kitting helps to improve this by saving time, cutting costs and elevating sales.

In this guide, we are going to take you through the steps of the kitting process and provide information on exactly how detailed and accurate it needs to be to run smoothly and efficiently.

What is product kitting in ecommerce?

Product kitting in ecommerce fulfilment is the consolidation and assembly of multiple products into a single product. This kit will then have its own unique SKU (stocking-keeping-unit), which will enable customers to order the kit online.

The purpose of product kitting is to streamline the order fulfilment process by creating a series of product sets that are ready to ship. The availability of a kit depends on the stock of its individual parts. If all parts are available, the kit can be sold. If even one part is out of stock, the kit isn’t available. Kitting is a versatile service that can be applied to various industries and can be tailored to meet the specific needs of individual businesses.

The kitting process

The kitting process can look different for every business, depending on the project. By implementing kitting services, brands in various industries can increase sales and optimise logistics operations. Below are the four important steps that are staples in any kitting process.

1. Determine what will be included in the kit

The first step of the kitting process is to decide what items will be included in the kit. You may choose to put multiple products together based on theme, similarity, or for other reasons. Once you have decided what the kits will include, you need to be able to allow a customer to order one from your ecommerce website.

2. Create a new SKU

Step two in the process is to create a new, unique SKU for each kit. This will then make the kit a sellable item in your store. This SKU will need to be added to your inventory system. This is a very important step of the kitting process that often gets ignored. It is vital that it’s done so that the process can run smoothly.

3. Assemble the kit

Step three is to assemble the kit. If the product kit is pre-assembled, the picker will need to retrieve the kit from the designated area in the warehouse. If the kit is being assembled on demand, the picker will need to retrieve all of the items included in the kit and pack them. Again, this is a vital step as all items in the kit need to be included in the assembly. This is a key step in improving and maintaining customer satisfaction.

4. List the kit for sale

Once you have the kits ready, it’s time to create a new product listing for them. The kit will then be available for customers to buy on your ecommerce website. Once an order comes in, either get your kit or assemble your kit, add on the shipping labels and any other labels necessary on the packaging and ship them off.

Take a look at our kitting process in action in the e2b warehouse!

H4 – Get help with your product kitting at e2b

If you are looking for an experienced ecommerce fulfilment partner to help streamline your kitting process, then get in contact with us today!